Heart with flexible Kada/Bracelet

1. Is this product made of pure silver or sterling silver?

Each product clearly mentions the metal in the Product Specifications tab.

We use certified Pure Silver (99.9%) or 925 Sterling Silver, depending on the design.

2. Is it safe for babies?

Yes. All Krysaliis products are crafted keeping babies in mind.

They are nickel-free, skin-safe, and made using high-quality silver suitable for delicate skin.

3. Will silver tarnish?

Silver is a natural precious metal and may oxidize over time when exposed to air and humidity.

This is completely normal and does not affect purity.

A simple soft cloth polish restores the original shine instantly.

4. How do I take care of the product?

• Store in a dry place
• Keep away from moisture, perfumes, and chemicals
• Wipe gently with a soft cloth after use

With proper care, your piece will last for generations.

5. Do you offer engraving?

Yes, we offer complimentary engraving on select products.

If the product supports engraving, you will see the option before checkout.

6. Is this suitable for gifting?

Absolutely. All Krysaliis products come in premium gift-ready packaging, making them perfect for baby showers, birthdays, naming ceremonies, and special milestones.

7. How long does shipping take?

We ship across India and worldwide.

Domestic orders are typically delivered within 3–7 working days.

8. What if I receive a tarnished product?

Silver can occasionally show light surface oxidation due to environmental conditions.

A gentle polish restores the shine immediately.

If you face any concern, our team is always happy to assist.

9. Do you accept returns?

Yes, returns are accepted as per our return policy.

Personalized or engraved products may not be eligible for return.