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How do I return it?

Krysaliis is committed to customer satisfaction. We accept returns on non-engraved items within 48 hours of shipment. When received, we will issue a credit for the purchase price of the item minus any shipping costs we have incurred. That’s it.

Please note that any special order or engraved item is not eligible for return unless it is damaged or defective.

Any engraved or special order item cannot be accepted for return unless it is damaged or defective. When in doubt about whether your engraved or special item order can be returned for replacement or credit, please contact Customer Service at +91 9769 32 33 34.


Cancellation

In case you would like to cancel the order placed please contact our Customer Care representative at+919769323334. Alternatively you can cancel or edit your order by logging in to your account on our website as well.